Inspiration | Research | Purchase
Unboxing the purchase journey for young audiences, ensuring your brand stories stand out with Malls Live.
Understanding changing consumer behaviour is vital in helping brands to reconnect with shoppers. We鈥檙e closely monitoring mobile data to better understand how returning Out of Home audiences are looking, and how young people in particular are eagerly rediscovering malls.
When it comes to connecting with today鈥檚 young generation of consumers, now more than ever, brand stories stand out when you think big. You鈥檝e got something new to say, a story to tell, a product to sell? Online and social media help make it happen, but why stick with thinking small?
We鈥檝e undertaken new research into the purchase journey of Gen Z and Millennials, uncovering insights into how they seamlessly navigate between physical and digital touchpoints, and the standout role that malls and Digital Out of Home plays.
Our Malls Live network has grown to become the UK鈥檚 biggest. It鈥檚 the perfect platform for brands to reach out and reconnect with young shoppers; complementing online and social聽campaigns across the purchase journey.


The new research study explores the following:
A common purchase journey for Gen Z and Millennials.
Retail spaces and malls play a big part in this purchase journey; not just as a point of purchase, but also as a resource for inspiration and research both on and offline.
Malls Live advertising plays a standout role, perfectly complementing and competing with other digital media channels that also feature as part of this consumer journey.
Standout insights
Here are some key insights from the study, built around our consumer journey framework of Inspiration, Research and Purchase. The purchase journey for Gen Z and Millennials doesn鈥檛 simply start and end online. There鈥檚 a seamless integration of physical and digital channels, negotiated without a second thought by savvy shoppers. In order to influence the purchase journey across all touchpoints, brands need to think big, beyond online and social media鈥

of all UK earnings are attributed to Gen Z and Millennials

of Gen Z and Millennials retail purchases are made instore

of all online purchases are inspired or researched in a physical retail space

81
agree 鈥淪hopping malls are a good place to learn about new products and brands鈥
7
are open to seeing OOH ads in shopping malls (vs 5 in 10 for Social media)
43
choose to shop in malls because they can see/hold the product
73
agree adverts in shopping malls can give you useful information
50
purchase instore because it鈥檚 less hassle than online
65
of people are more likely to choose the advertised product
Ready to big up your brand stories?
If you鈥檇 like to know more about the research, or want to discuss Malls Live campaign opportunities further, fill in the form and one of our team will be in touch shortly to help you big up your brand stories.